DirectCause Partners ("we," "us," or "our") is committed to protecting the privacy of our donors and supporters. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us through our website, phone outreach, and text messaging services.

1. Information We Collect

We may collect personal information that you provide to us, including but not limited to:

Name and contact information (email address, mailing address, and phone number).

Donation history and payment preferences.

Any other information you choose to provide during our outreach efforts.

2. How We Use Your Information

We use the information we collect to:

Process and acknowledge your donations.

Provide updates on the Firefighters Foundation’s initiatives and the Rapid Response Fund.

Comply with legal and regulatory requirements.

Improve our communication and outreach strategies.

3. Mobile Communications & Texting 

DirectCause Partners uses text messaging to communicate with supporters who have opted-in to receive updates.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you wish to stop receiving text messages from us, you may reply "STOP" at any time to opt-out of further mobile communications.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers (such as payment processors or communication platforms) solely for the purpose of carrying out our operations on behalf of the Firefighters Foundation. These providers are bound by strict confidentiality agreements.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

6. Your Rights & Opt-Out

You have the right to review the personal information we have collected about you and request changes. If you wish to opt-out of future communications (phone, email, or text), please contact us at:

DirectCause Partners: 11396 San Joaquin Rdg, Littleton, CO 80137

Support Email: donors@directcausepartners.com

Support Phone: 970-420-4772

7. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.